Professional Services Manager

We are delighted to partner with a leading organisation who are looking to recruit a  Professional Services Manager to support the delivery of national professional development programmes, competency assessments, certification pathways and member services. This role suits an organised, confident communicator who can manage multiple projects and work closely with internal teams and external stakeholders.

What You’ll Do

• Deliver and coordinate programmes, assessments and certification activities.

• Manage multiple workstreams, timelines and documentation.

• Prepare high-quality materials, reports and presentations.

• Act as a key contact for members, participants and vendors.

• Maintain accurate records and support financial admin (invoicing, reconciliations).

• Gather feedback, monitor performance and support continuous improvement.

What You’ll Bring

• Experience in programme management, operations or coordination.

• Strong communication and stakeholder engagement skills.

• Excellent organisation and attention to detail.

• Proficiency in Microsoft 365; CRM experience an advantage.

• Ability to work independently and manage multiple projects.

Personal Qualities

• Professional, approachable, proactive and solutions-focused.

• Strong team player with a member-first mindset.
  
  
  Contact Eimear Walsh in Alternatives for more information