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Member Engagement Specialist
Job description
Member Engagement Specialist – 6 month contract
Are you looking for an exciting opportunity to join a highly respected professional organisation with a strong national and international presence?
This client supports thousands of members and future professionals, working closely with key stakeholders to influence policy, standards, and best practice across the public and private sectors. With a culture built on innovation, collaboration, trust, and inclusion, this is a chance to contribute to meaningful work that delivers long-term impact.
The Member Engagement Specialist role sits within a busy, member-focused team that plays a key role in supporting the wider organisation.
This team manages end-to-end membership processes, including subscriptions, and all member lifecycle activity, with a strong focus on delivering a positive experience at every touchpoint and providing proactive, high-quality support to members.
As a Member Engagement Specialist, you will be responsible for:
Skills and experience you will need for the Member Engagement Specialist role:
What’s on offer:
What’s next?
Please apply now by sending your CV to fjoyce@alternatives.ie and I will reply to your application in due course
Why Apply Through Alternatives?
Are you looking for an exciting opportunity to join a highly respected professional organisation with a strong national and international presence?
This client supports thousands of members and future professionals, working closely with key stakeholders to influence policy, standards, and best practice across the public and private sectors. With a culture built on innovation, collaboration, trust, and inclusion, this is a chance to contribute to meaningful work that delivers long-term impact.
The Member Engagement Specialist role sits within a busy, member-focused team that plays a key role in supporting the wider organisation.
This team manages end-to-end membership processes, including subscriptions, and all member lifecycle activity, with a strong focus on delivering a positive experience at every touchpoint and providing proactive, high-quality support to members.
As a Member Engagement Specialist, you will be responsible for:
- Providing proactive support and advice to members in relation to their annual membership
- Researching complex membership issues and working with a solution-focused, member-first approach
- Becoming a product offering specialist - be able to guide members on facts that allow them to fully utilise and benefit from their membership
- Participating in outbound planning, strategy and communications campaigns related to membership management
- Maintaining and updating CRM systems to facilitate KPI and budget related reporting
- Acting as a steady and reliable point of contact for all members that are assigned to your remit – act as an account manager for them
- Amending member subscriptions as they enact changes to their memberships
- Coordinating outbound communications to members to notify of annual campaigns and updates
Skills and experience you will need for the Member Engagement Specialist role:
- Ideally: experience working withing a membership, training or educational body
- Preferred experience: working in a similar role, supporting and communicating with members / students
- Strong communication, problem solving, and team skills required
- Ability to record and analyse member data and information with detail and accuracy
- Strong communication, people and relationship management skills
What’s on offer:
- Salary: €40,000
- Central Dublin City location
- Hybrid and flexible working options
- Networking opportunities
- 6 month contract with a forward-thinking, fast moving organisation
- Join an organisation known for their culture and their employee support
What’s next?
Please apply now by sending your CV to fjoyce@alternatives.ie and I will reply to your application in due course
Why Apply Through Alternatives?
- We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV
- We’ll provide you with an overview of the jobs market within your industry and help you tailor your jobs search
- Gain access to exclusive roles that are not advertised elsewhere
