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Global Outsource Lead

Global Outsource Lead

  • Location

    Dublin, Ireland

  • Sector:


  • Salary:

    Outsource Lead for permanent position

  • Contact:

    Lindsay Sheedy

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    about 7 years ago

  • Expiry date:



  • Lead and manage vendor/outsource relationships to deliver effectively for the Online Revenue Operations team
  • Develop and execute global vendor/outsource strategy based on long-term growth and strategy of team
  • Own and lead RFPs, vendor negotiations, contracts, compliance requirements and SOWs leveraging internal resources as necessary
  • Build and execute comprehensive Performance Management program: managing day-to-day performance against agreed KPIs; leading Quarterly Business Reviews: managing financial performance
  • Implement Quality measures and systems including Corrective and Preventative Action approach
  • Review and analyse activities, costs, operations and forecasts to ensure that company and customer goals are on track
  • Advance efficiency of vendor operations by driving culture of innovation and improvement internally and with outsource/vendor partners


  • In-depth experience of leading outsource/vendor teams and relationships across functions and geographies
  • Deep expertise in running RFPs and establishing successful outsource/vendor operations in a fast-growing organisation
  • Proven success in delivering business needs through outsource relationships
  • Track record of excellence in program and project management
  • Excellent communication skills to influence and collaborate across the organisation
  • Demonstrated experience in successful negotiation
  • A strong sense of affinity with the rapid pace of a growing and dynamic startup

If this sounds like the opportunity for you then contact or 01-6909719

Alternatives Group is an award winning, dynamic talent resourcing business with 3 key divisions:

·         Alternatives Resourcing: No. 1 in the market for marketing, digital and commercial permanent and interim recruitment

·         Alternatives Loyalty & Managed Services: On-site, performance managed loyalty, marketing and commercial solutions

·         Alternatives Elect: Global executive search service

Our flexible and dynamic business models ensure that we can provide right sized, talent appropriate solutions for our clients, who are typically medium to large Irish and global businesses with Irish hubs.