Customer Insight Manager required for a leading FMCG business on a 12-month contract, based in Dublin.

As Customer Insight Manager you will report into the Senior Insight Manager and will be responsible for the following:

• Understanding data needs to answer business questions and putting in process research methodologies to gather appropriate data from which to disseminate research and insights to help address gaps in knowledge
• Briefing research agencies on qualitative and quantitative research studies (bigger focus is on qual). Providing support to agencies, helping them to understand the brief, review discussion guides and advising/steering them to deliver on research objectives
• Run research projects independently, reporting back to internal stakeholders on findings
• Distilling insights useful to the business from data and communicating that back to the business in a concise manner

To be eligible for this Customer Insight Manager role you will need:

• 7-10 years insight/research experience, ideally FMCG client side
• Experience in interpreting research results and communicating insights to a wider team. Excellent communication skills are essential
• Proven track record of running research projects independently and communicating commercially useful information back to internal audiences
• Strong analytical experience

If you are interested in discussing or applying for this role please contact Kristin Ryan at  kryan@alternatives.ie or  call 085 845 2000
 

Alternatives Group

The Art of Talent Solutions,

Passionate about people | Passionate about performance