Are you a digital platforms specialist interested in joining a globally recognised telecommunications business? Our client is seeking a digital expert who can work across the technical, marketing and commercial teams ensuring a holistic approach across all digital solutions.

Key responsibilities;

• Responsible for assessing business requirements and working with team members and/or internal stakeholders to construct digital B2C & B2B solutions for the Digital Delivery team to build.
• Responsible for leading solution design for projects initiated by the platforms team including UX and customer journey recommendations.
• Responsible for working closely with external agencies to ensure initial solution design and final deliverables matches brief.
• Define a testing strategy (aligned with the Commercial Strategy) to optimise the overall digital experience that is measurable, will increase sales and will improve customer satisfaction
• Responsible for post-launch solution review and optimisation. Build upon existing optimisation work streams and promote a culture of testing and continuous optimisation in the digital platforms team and wider Commercial group.
• Collaborate with key stakeholders across the business to identify and implement digital optimisation opportunities.
• Communicate regularly to stakeholders on major milestones, commercial impact of team deliveries, future plans/roadmap activities, and overall expectations for optimising platforms.
• Provide expert analysis and direction to project teams based on digital testing results delivered ensuring best use of insights.

To be considered for this opportunity you must have at least 4 years’ experience in a solutions/optimisation focused role. You will also have extensive experience with web and app technologies and would be comfortable reviewing available reporting and insights to make recommendations on potential improvements.

Next steps…
For a confidential discussion, please contact Ruth Meade, Senior Talent Manager - Marketing & Digital| rmeade@alternatives.ie | www.alternatives.ie
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