Our client is a global player in communications and are developing a best in class decision and customer insights capability which aims to consistently improve its customers engagement and experiences.  

As part of a growing UKI insights capability - a need for a highly capable and analytical insights professional has arisen who'll work across the deployment of machine learning tools to drive insight for the business. 

Duties

• Develop insights based on omnichannel consumer activities to support the organisation's improvement agenda
• Collect and generate insights which deliver commercial advantage for the commercial activities and drive stakeholder decision making  
• Work to gather insight requirements for the business areas and create coherent and actionable insight, working across and leading interactions with stakeholders 
• Utilise, engage and deliver machine learning tools to increase data utilisation 
• Develop meaningful insight from large data sets based on omni-channel consumer activity and content consumption
• Present insights in engaging and multi-audience friendly means 

Skills profile

• Exposure to / ability with SQL 
• BI, analytics or data science experience in a commercial domain 
• A masters in a numerate discipline or holding an understand in quants,; maths, stats or computer science 
• Excellent interpersonal skills which drive stakeholder engagement - you'll have proven expertise here 
• Strong insight skills - deriving meaningful and actionable insight from customer consumption patterns / behaviours 
• Python or SAS and other analytics friendly languages