Alternatives is working exclusively with a global and leading telecommunications group to appoint a CRM Campaign Manager.

• You'll have expertise in Unica / IBM marketing cloud / another similar campaign systems and lead the build, management & definition of customer campaigns for largely inbound but also outbound customer engagement (BTL activities). 
• Lead the Campaign team who define, drive and implement the data component of marketing campaigns in accordance with Base Management plans and Campaign Brief specifications.
• Develop and manage the journey and campaigns schedule, ensuring the Consumer & Business Retention Management plans are delivered on time and to specification across all channels.
• Primarily working in SMS, email & outbound call mediums across B2C & occasionally B2B segments- you'll be critical in driving a hand-in-hand relationship with base planning. 
• Experience in Teradata or other large scale data management sources would be fantastic as well as a proactive and problem solving acumen. 
• You love bringing Customer Experience to life through well timed and actioned campaigns & you'll love working with a talented team with a great manager.

For a confidential discussion, please contact Oran Carolan, Talent Manager on 086 4058039 or ocarolan@alternatives.ie

Alternatives Group

The Art of Talent Solutions, Passionate about people | Passionate about performance