Customer Service Payments Operator (Digital department)

Customer Service Payments Operator (Digital department)

  • Location


  • Sector:


  • Salary:

    Customer Services - Digital payments

  • Contact:

    Lindsay Sheedy

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


Customer Service Payments Operator (Digital department)

A Customer Service Payments Operator (Digital department) is required for a busy media company in Dublin 2, the primary focus of this role is as general liaison and support facility for client payments processing within the digital team, this is a 2 year contract position

Main responsibilities:

  • Process payment files and invoices
  • Lodge cheques to accounting system
  • Process SEPA mandates
  • Make outbound calls to customers where required
  • Ensure all card information is up to date
  • To generate renewal, expiry card and rejected payment letters

Other duties

  • To assist the customer care team and customers on payment queries
  • When required, to assist the customer care team on daily processes

If this sounds like the opportunity for you then contact Lindsay Sheedy on or 01-6909719

Alternatives Group is an award winning, dynamic talent resourcing business with 3 key divisions:

  • Alternatives Resourcing: No. 1 in the market for marketing, digital and commercial permanent and interim recruitment
  • Alternatives Loyalty & Managed Services: On-site, performance managed loyalty, marketing and commercial solutions
  • Alternatives Elect: Global executive search service

Our flexible and dynamic business models ensure that we can provide right sized, talent appropriate solutions for our clients, who are typically medium to large Irish and global businesses with Irish hubs.