Customer Proposition Manager

Posted 04 June 2026
Salary Competitive salary / hybrid work - south dublin / 6 month contract
LocationClonskeagh
Job type Fixed Term
Discipline Customer
Reference6865

Job description

Customer Proposition Manager
Dublin | Hybrid
We are partnering with an innovative customer-focused organisation to appoint a Customer Proposition Manager.
This is an exciting opportunity to shape and enhance customer propositions, using market insights, customer behaviour and commercial data to drive growth, improve customer experience and deliver meaningful business outcomes.
Working closely with commercial, technology, operations and marketing teams, you will be responsible for developing new propositions, enhancing existing products and bringing ideas from concept through to launch.

This role is being offered on a 6 month contractual basis, ideally to be based in South Dublin 2 days per week (some flex)

Key Responsibilities
  • Develop and evolve customer propositions based on customer and market insights
  • Identify opportunities to improve customer experience and commercial performance
  • Build business cases and support the development of new products and services
  • Lead initiatives from concept through to implementation and launch
  • Collaborate across multiple teams to deliver customer-focused solutions
  • Monitor performance and make recommendations for continuous improvement

About You
  • Experience in proposition, product, commercial or customer strategy roles
  • Strong analytical and commercial skills
  • Proven ability to turn insight into action
  • Excellent stakeholder management and communication skills
  • Experience working across cross-functional teams

Experience within utilities, telecommunications, financial services, technology or other customer-centric sectors would be advantageous.

For a confidential discussion, please contact Eimear in Alternatives.